suka 77 Privacy Policy
This page describes what we collect when you use suka 77 and how we keep that data protected. We at suka 77 are committed to handling your personal information with care. When you register an account, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or interact with our football markets, live-dealer tables, or slot games, you share data with us. We explain below what we do with it, who may access it, and what rights you have.
Our privacy practices comply with applicable data protection law in the jurisdictions where we operate. We do not sell your data to advertisers or marketing firms. Third parties access your information only when necessary to provide our service—for example, payment processors, identity verification partners, and customer support contractors.
You have rights over your data. You may request a copy, ask us to correct errors, or request deletion, subject to legal retention requirements. Contact our support team to exercise these rights.
What We Collect
We collect information in several categories. During account registration, we ask for your full name, date of birth, email address, phone number, and residential address. We use this data to verify your identity and to comply with Know Your Customer (KYC) regulations.
When you deposit or withdraw funds, we collect transaction details—the amount, the date, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or another provider), and the status of the transaction. Payment processors may also collect additional data such as your IP address and device information.
When you use suka 77, we log your activity—which games you play, which football markets you view (Liga 1, Piala AFF, Champions League), how long you stay on the platform, and which features you use. We also record your IP address, browser type, and device type. This helps us detect fraud, improve performance, and understand how our platform is used.
How We Use Your Data
We use your data to provide suka 77 services. This includes account administration, verifying your identity, processing deposits and withdrawals, and supporting our football sportsbook, live-dealer casino, and slot game offerings. We also use your data to detect and prevent fraud, money laundering, and other unlawful activity.
We analyze user behaviour in aggregate (not individual-level) to improve our platform. For example, we may review which payment methods are most popular in Jakarta, Surabaya, Bandung, or Medan, or which football tournaments draw the most engagement during Idul Fitri or Idul Adha. We use this insight to refine our offerings.
We may contact you via email or SMS to notify you of account changes, verify unusual activity, or inform you of platform updates. We do not send marketing emails unless you have opted in. You may opt out of non-essential communications at any time by clicking the "unsubscribe" link in our emails or by adjusting your notification preferences in your suka 77 account settings.
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Account verification
We use your ID and address proof to verify you are who you claim to be and to meet regulatory requirements.
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Transaction processing
We process your deposits and withdrawals using payment partners who handle payment data securely.
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Fraud prevention
We monitor account behaviour to detect and block unauthorized access, duplicate accounts, and suspicious transactions.
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Service improvement
We analyse usage patterns (in aggregate) to refine our platform, improve performance, and add new markets or games.
Who We Share Your Data With
We share your data only when necessary to provide our service. Payment processors (such as local payment, online payment, e-wallet, mobile banking, local payment, and your bank) receive the minimum data needed to complete your transaction. We do not give them access to your password or full identity documents.
Our KYC verification partner receives your ID and address documents for identity verification. This partner is contractually bound to keep your data confidential and to use it only for verification purposes. Once verification is complete, the partner deletes the documents from their system, and we retain a verification record only.
Our customer support team has access to your account details to assist with inquiries. Support staff sign confidentiality agreements and receive training in data protection. Our live-dealer casino studio partners may have access to basic account information (your username, account status) to facilitate live-dealer gameplay, but they do not have access to your payment information.
We may be compelled to share your data with law enforcement or regulatory authorities if required by law. We will notify you of such requests unless we are legally prohibited from doing so.
Where Your Data Is Stored
Our servers are located in data centres in Southeast Asia. Your personal data is encrypted both in transit (using SSL/TLS) and at rest (using AES-256 encryption). We maintain regular backups to protect against data loss.
Our servers may be accessed by our technical team from various locations, including outside Indonesia. We ensure that all personnel with access to your data have signed confidentiality agreements and have been trained in data security practices.
We retain your personal data for as long as your account is active, plus an additional period required by law (typically three years for financial records). If you close your account, we delete your personal data within 30 days, except where we are legally required to retain records for compliance or dispute resolution.
Key takeaways
- We collect your name, ID, and address for account verification and regulatory compliance.
- We use your data to process transactions, prevent fraud, and improve our platform.
- We share your data only with payment processors, verification partners, and support staff—never with advertisers.
- Your data is encrypted and stored securely on our servers.
- You may request access to, correction of, or deletion of your data at any time.
Cookies & Tracking
We use cookies to remember your login session, to store your language preference, and to track your activity on suka 77 so we can offer personalized features. A cookie is a small text file stored on your device. You can disable cookies in your browser settings, but doing so may affect your ability to use suka 77.
We use analytics software to understand how users navigate our platform. This software logs page views, clicks, and time spent on each section. We use this insight to identify broken features, improve performance, and prioritize new development. Analytics data does not contain personally identifiable information; it is aggregated across all users.
Third-party payment processors and verification partners may also set cookies on your device. Review their privacy policies to understand their cookie practices.
Your Rights
You have the right to access all personal data we hold about you. You may request a copy by contacting our support team. We will provide the data within 14 business days, usually in a portable format.
You may request correction of inaccurate data. If your name, email, or address has changed, update your suka 77 account settings immediately. If you believe we have recorded incorrect information, contact support with evidence of the correct information.
You may request deletion of your account and associated personal data, subject to legal retention requirements. We will delete your account within 30 days of your written request. Some data—such as transaction records required for regulatory compliance—may be retained in anonymized form.
You may object to our use of your data for analytics or service improvement by opting out in your account settings. However, we must retain data necessary for account administration, fraud prevention, and legal compliance.
Contact suka 77
If you have questions about our privacy practices, believe we have mishandled your data, or wish to exercise your rights, contact our Data Protection Officer via email or through the in-app support chat. We will respond within seven business days.
We take data protection seriously. If you are not satisfied with our response, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
This privacy policy was last updated in 2024. We may revise it to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification. Continued use of suka 77 after such notice constitutes your acceptance of the revised policy.
We are committed to protecting your personal information. Our team works continuously to maintain the security and confidentiality of your data on suka 77.